“A must-read, sharing inspired insights into what it takes to be a great leader of people and organisations, from one of the best.”
David Thodey
AO
“An engaging, confident guide to management… it's laced with real world experience in how to drive high-performing teams in all levels of business.”
Eric Johnston
Through Shifts and Shocks is an essential guide for leaders and teams to navigate change and perform better during uncertainty. Inside, you’ll find crucial leadership must-dos, surprising stories and memorable insights gleaned first-hand from the world’s biggest tech organisations.
“Technology doesn’t
innovate, people do”
Steve’s experience at the frontline of technology and change is unmatched. His leadership roles at IBM, Microsoft, ninemsn and Apple over four decades coincided with major shifts and shocks in computing, technology and global economies. Using real-world examples and practical exercises, Steve’s unique Must-Do framework explains who you need to be and what you need to do to make change happen better.
Shift your mindset
Change is hard because we are human
Through Shifts and Shocks explores the nature of change, why change is so hard and how to best think and act in the face of change. This is framed through two domains, ‘Being’ and ‘Doing’, and eight Must-Do actions.
BEING reflects the importance of character for leaders and teams.
DOING reflects the words spoken and actions taken to execute change.
The eight Must-Dos are a way of assessing the quality and performance of a change program and team and will help you discover how to:
develop and encourage the right mindset for change
be clear about priorities and drive alignment
assess current performance, strategy and tactics
have difficult conversations and make hard choices
create the best environment for innovation and growth.